Terms of Services
Effective Date:
Oct-15-2025
Welcome to V SOLVE RCM. These Terms of Service (“Terms”) govern your access to and use of our website, services, and communications. By using our services, you agree to these Terms and our Privacy Policy.
1. Overview
V SOLVE RCM provides healthcare administration services including medical billing, credentialing, and client support. These services are designed to optimize revenue, reduce claim denials, and support exceptional patient care.
2. Eligibility
By using our services, you confirm that you are at least 18 years old and legally authorized to enter into this agreement.
3. Services Provided
We offer the following services:
- Medical Billing: Revenue cycle management, claim submission, denial resolution.
- Credentialing: Verification and authorization of healthcare providers.
- Client Support: Ongoing assistance and communication to support your practice.
4. User Responsibilities
You agree to:
- Provide accurate and complete information.
- Use our services only for lawful purposes.
- Maintain the confidentiality of your login credentials, if applicable.
5. Communication & Consent
You may receive communications from us via email, phone, or SMS. By opting in, you agree to receive Customer Care and Marketing messages from V SOLVE RCM.
Mobile Messaging Terms:
Message frequency varies. Message and data rates may apply. You can opt out at any time by replying STOP. For help, reply HELP. You can also email us at info@vsolvercm.com.
Your mobile information will never be shared with third parties or affiliates for marketing or promotional purposes. All opt-in requests include clear consent and originator data for text messaging. This information remains strictly confidential.
6. Refund Policy
We offer full refunds if services are canceled before work begins. If canceled after starting, refunds are prorated based on work completed. Unsatisfied clients may request refunds within 30 days for review and possible full or partial refund. Refunds are processed within 7–14 business days. Exceptions may apply due to circumstances beyond our control.
7. Intellectual Property
All content on our website—including text, graphics, logos, and service descriptions—is the property of V SOLVE RCM and protected by copyright laws. You may not reproduce or distribute any content without written permission.
8. Limitation of Liability
V SOLVE RCM is not liable for any indirect, incidental, or consequential damages arising from your use of our services. We make no guarantees regarding uninterrupted service or error-free performance.
9. Data Retention
We retain your data only as long as necessary to meet legal and regulatory requirements. Upon expiration of the retention period, data is securely disposed of or anonymized.
10. Changes to Terms
We may update these Terms to reflect changes in our services or legal obligations. Updates will be posted on our website. Continued use of our services constitutes acceptance of the revised Terms.
11. Contact Us
For questions, support, or feedback, contact:
info@vsolvercm.com
5451 INDEPENDENCE PKWY, PLANO, TX, USA 75023
(469) 809-4396
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